We've Set the Bar High for Exterior Contractors

Mr Joe Gentle,

I would like to thank you for the job your company recently completed replacing the roof and gutters on our home in Prairie Village. As you are no doubt aware, we did experience some problems with the initial installation where the use of some overly long staples resulted in some damage to the underside of roof overhang areas. However, we were deeply impressed with your company's response in correcting those problems. Project manager Garret Johnson was extremely responsive to our concerns and managed to complete the necessary repairs as soon as weather conditions permitted. Additionally, the individual who performed the final repairs and painting (whose name I unfortunately did not get) exhibited the sort of attention to detail and professionalism expected of the best of craftsmen and is a credit to your company.
Whenever a homeowner contracts a company to perform work on their house, they of course expect a good job, and the roof and gutters do look great. But sometimes problems do come up, and one frequently hears horror stories about contracted jobs that have problems. The manner in which your company dealt with the problems we encountered demonstrates beyond any doubt that your company's culture is one of strong commitment to quality and accountability and reflect highly upon the company's management. Should we ever need any additional work on our house, we will definitely be contacting you. Should you need any references in the future, I would be more than happy to supply one.

Sincerely,
Mark Dover

JG contracting met and exceeded my expectations with the work that was done and their customer service. The fact that they kept me in the loop on everything that was being coordinated and scheduled meant a lot to us. Its refreshing to do buisness with contractors like JG that will help restore and perfect your home without anything to worry about. They finished in the same manor they started with professionalism and customer care. Thank you JG!

It was great working with JG Contracting Randie Woods, the Project Manager, was always helpful with any concerns I had and kept me up to date on when the crews would be here. The crews were friendly and did a wonderful job on our roof and gutters/downspouts. Quinn did outstanding work on the leaf guards and Aaron did an awesome job on the repair of the upstairs ceilings, and always arrived at the appointed time. They stand by their work!

We were selling our house and needed to get a new roof on fast and they were able to respond quickly to my needs and they contacted my insurance company to get the work approved by them so that I only had to pay my deductible. They were able to complete the job prior to closing to meet my needs and they provided a warranty for the new owner. Fast and friendly service and listened to my needs and worked to exceed my expectations. The yard was clear of any debris once they completed the work.

I would highly recommend JG Contracting and in particular Randie Woods for any issues you may have with roofing. Randie did an awesome job walking us through every step of the way in replacing our roof. She was respectful, thoughtful, courteous and extremely informative. She took her time with us and made sure she was available to also work with our insurance adjuster. Super company and we were extremely happy with the service and the results!

Insurance adjusters will do anything they can to avoid paying for a new roof. When JG looked at my roof, they met the insurance adjuster at my house, personally walked the roof showing them the damage, and got my entire roof replace by the insurance company. Without JG, this wouldn't have happened. The quality of work on my new roof was top notch, and they stood by their word with everything we asked for. JG will get all my future business.